← Back to OneQR

Privacy Policy

Last updated: March 19, 2026

1. Information We Collect

Account Information

When you create an account, we collect your email address and password (stored in hashed form). Account creation is optional — free QR code generation does not require an account.

QR Code Content

We store the URLs, WiFi network details, or other content you encode in QR codes. For dynamic QR codes (Pro tier), this content is stored so you can update destinations without reprinting.

Scan Analytics

For Pro and Premium QR codes, we collect scan data including approximate location (city/country level from IP address), device type, browser, and timestamp. This data is used to provide scan analytics in your dashboard.

Payment Information

Payment processing is handled by Stripe. We do not store credit card numbers. We receive confirmation of payment status and subscription details from Stripe.

Usage Data

We automatically collect basic usage data such as pages visited, browser type, and IP address to improve the service and diagnose issues.

2. How We Use Your Information

  • To generate, store, and serve your QR codes.
  • To provide scan analytics for Pro and Premium QR codes.
  • To process payments through our payment provider (Stripe).
  • To send transactional emails (account verification, password resets, purchase confirmations).
  • To improve the service based on usage patterns.
  • To enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. We share data only in these cases:

  • QR code scans: When someone scans your QR code, they are redirected to the destination URL you set. The scanner's device information is collected for your analytics dashboard.
  • Payment processing: We share necessary payment information with Stripe to process purchases.
  • Legal requirements: We may disclose information if required by law or to protect the rights and safety of our users.

4. Data Retention

We retain your account data and QR codes for as long as your account is active. Free QR codes generated without an account are not stored. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes.

5. Data Security

We use industry-standard security measures to protect your data, including encrypted connections (HTTPS), hashed passwords, and secure database hosting. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and associated data.
  • Export your QR code data.

To exercise these rights, use the feedback form or contact us through your account settings.

7. Cookies

We use essential cookies to maintain your login session and remember your preferences. We do not use third-party advertising or tracking cookies.

8. Children's Privacy

OneQR is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or through the service. Continued use after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this policy? Use the feedback form to reach us.